AI-powered call answering & operational support tailored for UK tradespeople. We handle the calls and admin so you can stay on the tools, 24 hours a day, 7 days a week. Up and running in ten minutes.
Book a Free Demo Our ServicesThe problem
You're on the tools. You can't always answer. Customers don't leave voicemails. They call the next number on Google.
You've worked hard to get your name out there. Your reputation is solid. But while you're under someone's floor or up in the rafters, potential customers are ringing and walking straight to the next tradesperson on the list.
Hiring a full-time receptionist costs £22,000+ a year. TradeFlow gives you professional call handling, lead capture, and operational support from as little as £159/month, a fraction of the cost and with none of the employment headache.
See our plansAI-powered tools and real human expertise: everything that keeps your trade business running smoothly, around the clock.
AI-powered answering, 24/7. Every call answered in your business name, every lead captured, even when you're on the tools.
All plansJob notes turned into professional PDFs with rapid turnaround, while you're still on site.
Tier 2 & 3 onlyCustom domain setup (e.g. .co.uk), professional email, and authority building for your trade.
Tier 2 & 3 onlyFilling your calendar, booking site visits, and seamless scheduling so you never double-book.
Tier 2 & 3 onlyThe Value
At £60–£80 an hour, most tradespeople cover the entire monthly fee in just 3–4 hours of reclaimed admin time. But the bigger win is simpler: one captured job that would have gone to voicemail pays for months of cover.
And if three customers call you at exactly the same time on a Monday morning? Every single one gets answered. No engaged tone. No voicemail. No lost job. That's something no human receptionist can offer at this price.
Speak to Our Savings ExpertsWe learn your trade, your tone, and exactly how you like things handled. Takes about 20 minutes.
Your dedicated AI-answered line is fully configured and ready to go, whatever plan you're on. On Tier 2 & 3, we also set up diary access and quoting templates, all branded to your trade. You'll be up and running in ten minutes.
We field the calls, send the quotes, and fill your diary. You get a daily summary and full control.
Three customers call at once on a Monday morning? All three are answered simultaneously. No engaged tone, no voicemail, no lost job. Ever.
Pricing
No setup fees. No hidden extras. No long-term contracts.
AI-powered 24/7 call handling, so no enquiry ever goes unanswered again.
Price fixed for 12 months
Book a Free DemoActive office management: your full admin function, handled.
Full operational integration: we run your back office so you scale.
Why TradeFlow
We're not a generic call centre. We're a specialist operations partner, and everything we do is built around the realities of running a trade business in the UK.
Cancel anytime, no notice periods, no small print.
No per-minute charges, no add-on fees creeping onto your bill.
Nothing to pay upfront. You're live and taking calls within minutes of signing up.
Backed by a local team who actually built the system, not an offshore call centre or faceless app.
Every assistant is tailor-made around your specific services, pricing, and the way you talk to customers, including referencing your Gas Safe, NAPIT, or other qualifications when it matters to the caller.
Evenings, weekends, bank holidays: the phone gets picked up whether you're on a roof or asleep.
Got questions?
Everything you need to know about how TradeFlow works.
No. You keep your existing number. We set up a simple call divert: if your phone rings 4 times without being answered, it automatically diverts to us. You don't need to install anything or change your number with customers. The whole setup takes about ten minutes.
Our AI voice agent picks up calls in your business name using a script tailored to your trade. It collects the caller's name, number and reason for calling, then sends you the lead instantly by WhatsApp or email. You choose how you want to be notified. The whole thing runs 24/7, evenings, weekends and bank holidays, without you lifting a finger.
Our voice agent is built to sound natural and professional. It answers in your business name and follows your preferred script. For most callers, the experience feels indistinguishable from speaking to a member of your team.
We work with any sole trader or small trades business: electricians, plumbers, gas engineers, builders, roofers, joiners, painters and decorators, heating engineers, tilers, plasterers and more.
The Message Handler starts at £159/month for 24/7 call answering and lead capture. The Office Assistant and Growth Partner are priced on application. No setup fees and no long-term contracts.
Unlike a human receptionist, our AI handles unlimited simultaneous calls. Three customers ring at the same time on a Monday morning? All three get answered immediately. No engaged tone, no voicemail, no lost job.
Yes. There's no contract, so you're free to cancel any time with no notice period and no penalty. Billing is simply monthly with no minimum term.
Tell us about your biggest admin headache and we'll show you exactly how we fix it.
Hi, I'd like to book a free demo of TradeFlow CSR Solutions to see how it works for my trade business.